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Our History

 Our History

Wiggle started out as Butlers Cycles, a small independent bike shop established in Portsmouth, UK in 1920. In 1999, Butlers Cycles went online with the launch of wiggle.co.uk.

By focusing on providing unmatched value and great customer service, Wiggle rapidly took off in the UK and soon began expanding around the globe. We have now grown to become a global leader in the online retail of equipment for cycling, running and swimming, selling to over 70 countries in 10 languages and 14 currencies.

We occupy over 85,000 sq. ft. of warehouse space and stock over 2 million items!

Come Join the Wiggle Team

 Come Join the Wiggle Team

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

We would absolutely love to hear from you and learn what makes you want to work for Wiggle! Please send your CV and Cover Letter to Jobs@wiggle.com

We would really like to be able to respond individually to each and every one of your emails, unfortunately due to the volume of applications we receive here at Wiggle, this just isn’t possible. So if you have not heard from us within 30 days of submitting your CV, please consider your application unsuccessful on this occasion.

Thank you for your interest in working for us and please take a look below at our current vacancies…

Wiggle Work and Play – The Benefits

 Wiggle Work and Play – The Benefits 

At Wiggle we understand the importance of maintaining a healthy work/life balance. We work hard, but our working environment is relaxed and we encourage staff to participate in sport. We frequently train together in club activities such as our running and cycling clubs which operate during lunch or after work. We also participate in events together such as sportive rides and running races.

Our benefits include

  • 25 days holiday
  • Pension & Life insurance
  • Healthcare scheme
  • Casual dress in our Google style offices
  • Staff discount
  • Monthly ride outs - At the end of each month to reward your hard work we encourage the business to take 1-2 hours out of their working day to go on a group ride, run, swim, walk or participate on one of our notorious scavenger hunts!

Job Applicant Privacy Policy

Job Applicant Privacy Policy

WiggleCRC is committed to protecting the privacy and security of your personal information when applying to work with us.

The policy makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation (GDPR).

Click here to see the full policy.

UX Designer

Title: UX Designer

Location: Portsmouth

Salary: Competetive 

Are you an experienced UX designer with a big vision looking for progression in 2019? If so, Wiggle CRC has the perfect opportunity for you…

We are looking for a motivated and enthusiastic UX Designer who is passionate about improving the user experience by understanding and empathising with the people we are designing for. We’re looking for someone who approaches work with curiosity and a high degree of attention to detail. 

What will I be doing?

We put users at the heart of what we do, and you’ll be creating engaging digital experiences that are loved by our customers and deliver real business growth. The role will see you working in a highly collaborative, multi-disciplinary environment, to design and improve the customer journey by creating conceptual sketches, wireframes and prototypes and assisting in user research. We are flexible depending on what type of work you are doing. Some of our UX Designers tools include Adobe CC, Sketch, Figma, InVision, Marvel, Zepplin, Axure and Balsamiq

Responsibilities

  • Help to define and improve the interface and experience of Wiggle and CRC
  • Propose and design UX improvements which can impact multiple areas of the sites
  • Design features that fit within the larger experience and flows
  • Create deliverables (wireframes, mockups, prototypes, flows etc) to communicate ideas
  • Suggest and vet design tools and workflow improvements
  • Collaborate with team members across the business and advocate for users and a User Centred Design process
  • Stay informed and share latest on UX/UI techniques, tools and patterns
  • Understand responsive design and best practices
  • Knowledge and understanding of design systems theory and practice
  • Assist UX researcher to conduct research and evaluate and incorporate feedback from UX research into deliverables.

What experience would we like you to have?

  • We are looking for a UX Designer with a solid understanding of UX best practice and web standards, and who has experience working in an Agile project environment.
  • We are looking for self-motivated, creative people with strong communications skills that can drive real change for our customers.
  • 2+ years previous experience in a UX role.
  • Experience of responsive web design
  • Ability to digest research findings and illustrate innovative solutions
  • A passion for usability and accessibility standards
  • Proficient in prototyping tools such as Axure/Adobe XD/InVision/Marvel etc
  • Demonstrable knowledge and experience of various user-centric design methods
  • Experience of refining solutions through testing and iteration.
  • Experience of atomic design

Fancy taking on the challenge? Great! Please send your CV to jobs@wiggle.com

#comejointheride 

Senior Systems Administrator

Title: Senior Systems Administrator

Location: Portsmouth

Salary: Competetive

Wiggle CRC are looking for a Senior Systems Administrator to join the IT team on permanent basis. You will be involved in exciting project work, designing and delivering new technologies and platforms to Wiggle CRC.

Fancy taking on the challenge? Great, please read on…

What will I be doing?

This role is a key position in the Production Services Team and involves taking a proactive stance in supporting the Wiggle business in the maintenance and upkeep of existing IT Infrastructure, IT Applications, IT Equipment and Telecoms services.

You will also:

  • Fulfil a senior role in the Production Services team, providing support and knowledge-transfer to colleagues in their daily work and activities.
  • Provide proactive day to day support and administration for all infrastructure and services, including servers, storage and networks.
  • Manage incidents, service requests and change for Production Services team.
  • Manage, tracking and trouble-shooting issues, change controls and live fault escalations.
  • Maintain a high level of availability of services and minimising the risk of exposure to system downtime through continual monitoring of key systems.
  • Improve process development, documentation and knowledge dissemination.
  • Liaise closely with internal/external contacts to monitor and maintain current infrastructure while driving new technical projects forward.

What experience would we like you to have?

  • TCP/IP networking LAN/WAN (DNS, DHCP, RAS, VPN) MPLS.
  • Wintel operating systems, such as Microsoft Windows Server 2003 / 2008 r2 / 2012 / 2016
  • Authentication and directory services (Active Directory, DNS, DHCP, LDAP, GPO management)
  • Windows automation (scripting, imaging, installation, management)
  • Virtualization concepts and functional working skills with various virtualization technologies such as VMware and Cloud-based technology, such as Azure.
  • Shared storage concepts and functional working skills with various shared storage technologies (provisioning LUNs, expanding volumes, configuring RAID, etc.) Dell/EMC arrays and HP MSAs.
  • Advanced knowledge of monitoring using appropriate tools for example Solarwinds, New Relic using SNMPv3 / SNMPv2 / WMI protocols.
  • Strong understanding of load balancers & WAFs such as Netscaler, Zen load balancer and load balancer.org, Big IP F5s.
  • Experience and knowledge of supporting and maintaining an enterprise network, including load balancers, firewalls, VPN, Cisco routers and switches and F5 WAFs.

If this sounds like your perfect next challenge please apply now and send your CV to jobs@wiggle.com! 

#ComeJoinTheRide

Digital Designer - fixed term contract

Location: Portsmouth

Salary: Competitive

Title: Digital Designer

Wiggle are currently looking for a creative Digital Designer to join the team on a 10 – 12 month fixed term contract! Fancy taking on the challenge? Please read on…

What will I be doing?

You will be visually connecting with the customer base and audience via the website and email, providing creative solutions to the Marketing department and the business as whole, across all channels including web, email and ATL advertising.

You will work closely with Category Marketing, International Marketing, Brand and Ecommerce teams, and will help produce the best visual representation of what key messages these teams are trying to advertise, and help tailor it across 13 languages sites, emails and ATL channels.

Duties and responsibilities:

  • Design content across all of Wiggle’s sites and emails.
  • Ensure all projects are delivered to agreed timescales, scheduled and free of errors.
  • The creative theme should be in line with the brands current brand guidelines.
  • Translations and localized versions of banner should be created and distributed effectively.
  • Contribute to the overall marketing strategy by providing honest, insightful and constructive feedback to the team.
  • Pass on knowledge and skills to other team members.
  • Own and manage the BAU workflow relating to one channel e,g site, email, ATL. Delegate where necessary.
  • Effectively assess code to deliver site improvements and efficiencies.

Knowledge, Skills and Experience:

  • Degree level qualifications in Web Design or Graphic Design.
  • Strong commercial experience of HTML5, CSS3 development.
  • Experience in banner design and commercial messaging.
  • A strong design portfolio working with Adobe products.
  • Awareness of the challenges with online retail with strong commercial awareness.
  • Ability to work in a close team in a dynamic working environment.
  • Ability to handle multiple workloads simultaneously and perform under pressure.
  • Ability to negotiate and delegate
  • A level of spontaneity and technical confidence.
  • Knowledge of Javascript coding is desirable.
  • Knowledge of content management systems is desirable but not required.

If this sounds like your perfect next challenge please send your CV to jobs@wiggle.com !

#comejointheride! 

Full Stack Web Developer

Job Title: Full Stack Web Developer

Location: Portsmouth

Position: Permanent

Wiggle CRC have an exciting opportunity for a Full Stack Web Developer to join the IT team on a permanent basis… Fancy taking on the challenge? Please read on…

What will you be doing?

You will be responsible for development on our bespoke, multi lingual, multi-currency, international eCommerce websites.  As a member of the development team, you will be working closely with other developers and testers as well as business stakeholders. 

  • Working on strategic projects, in order to deliver large scale operational improvements
  • Delivering change as part of regular releases (typically every 2 weeks)
  • Working as part of a small team of developers and QA's, reporting to Lead Developer

Who are we looking for?

Essential skills:

  • Development frameworks: Microsoft .Net Framework 4.x with C#
  • Web Technologies: Microsoft Asp.Net MVC 5, HTML5 and CSS, JavaScript and frameworks
  • Testing Frameworks: NUnit, Moq or equivalent
  • Data: Microsoft SQL Server 2008+
  • Awareness of best practices for code design (such as SOLID, design patterns) 

Desirable skills:

  • Awareness of REST API design & implementation 
  • Web caching techniques and technologies (such as Redis)
  • Awareness of both agile and waterfall life cycles
  • Awareness of API management platform, e.g. Mulesoft 
  • Experience of developing on large volume customer facing web application 

Fancy taking on the challenge? Great! Please send your CV over to jobs@wiggle.com

#ComeJoinTheRide

German Translator

Postion: German Translator 

Location: Portsmouth 

Position type: Part Time 

WiggleCRC have an exciting opportunity for a Part Time German Translator to join the family! Fancy taking on the challenge?

Working 2 days a week – 15 hours in the Portsmouth office.

What will I be doing?

You will be working as part of the translation team and provide support for the customer service team when/if necessary. As a WiggleCRC translator, you will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.

Duties and responsibilities:

  • Translate website contents, product descriptions and marketing and digital contents
  • Understand and learn WiggleCRC products
  • Make sure the Translation Memory (TM) is organised and up-to-date
  • Make sure the glossary/termbase is organised and up-to-date
  • Assist the customer service team with incoming email and phone queries from customers
  • Any translation and communication in any other foreign language as required by WiggleCRC

Knowledge, Skills and Experience:

  • Native standard of German as well as English
  • Degree in translation or equivalent experience
  • Deep understanding and excellent command of CAT tool
  • Post-editing skill will be an advantage
  • Creative writing skill will be an advantage

#ComeJoinTheRide

PPC Specialist

Title: PPC Specialist

Location: Portsmouth

Salary: Competitive

Wiggle CRC have an exciting opportunity for a PPC Specialist to join the family! Fancy taking on the challenge? Great, please read on…

What will I be doing?

This is a key role in driving the growth of both Wiggle and Chain Reaction Cycles websites. Working for the top tri sports retailer in Britain, and a major international player, this role will have responsibility for maximising profitability through the growth of sessions, revenue and market share across our Organic, Google Shopping, Affiliates and Remarketing channels, with a core focus on Paid Search.

You will also…

  • Analyse the performance of marketing channels
  • Identify key areas for improvement or growth across multiple countries
  • Create, own and deliver online marketing plans
  • Share channel best practices with the wider team
  • Lead training on Paid Search best practices with the wider team and business
  • Maximise sales and profitability
  • Grow market share across relevant markets
  • Monitor the progress of Paid Search performance & channel development

What experience would we like you to have?

  • Interest in, or knowledge of Paid Search marketing required with a focus on optimisation
  • Experience of analysing large pieces of data is required
  • Interested in training or advising managers on PPC
  • Strong Excel skills
  • Attention to detail
  • Be able to work effectively with minimal direction
  • Ability to multi task across a number of channels and projects
  • Knowledge or experience in third party Digital Marketing platforms an advantage
  • Written / spoken language skills for one European language is an advantage (preferably Italian or Danish)
  • Retail or e-commerce experience desirable 
  • An interest and knowledge in tri-sports are also desirable

Does this sound like your perfect next challenge? Great, please send your CV to jobs@wiggle.com 

#ComeJoinTheRide

CRM Email Developer

Job Title: CRM Email Developer

Location: Portsmouth

Position type: Permanent

 

WiggleCRC have an exciting opportunity for a CRM Email Developer to join the team here in Portsmouth.

What will you be doing?

Ensure the customer’s experience of our digital marketing programs are positive. Delivering a highly personalised experience through the customer’s journey to the website, and beyond.

As part of the Demand Conversion function you will collaborate across teams, using your skills in HTML, CSS, Javascript and SQL to develop first class digital marketing solutions.

Your responsibilities

  • You will develop, execute and manage Wiggle’s suite of customer marketing activity through our digital platforms. Driving agreed business targets.
  • From concept to delivery, you will use your technical skill and knowledge of data to develop first class customer led solutions.
  • Connecting and utilising data for customer facing content, you will collaborate with teams across the business to deliver changes and improvements to our current customer led campaigns, as well as new projects.
  • You will be a primary contact for our Customer Marketing Programs.
  • You will be developing a suite of Digital Marketing features to enable our customers to engage with every aspect of the business.
  • Provide a Marketing Service to the business, working collaboratively with the various marketing and IT functions of the business
  • Improve internal methods for email marketing delivery and expand the automation of processes.
  • Work as part of a team to manage the technical process of automating customer campaigns. Including content development and delivery, ensuring consistency with existing work and in line with Wiggle’s brand principles.

 

Who are we looking for?

  • Advanced understanding of technical code and fundamentals of code structure
  • using your skills in SQL/TSQL, HTML and Javascript to develop first class digital marketing solutions.
  • Knowledge of advanced digital customer systems (personalisation or segmentation systems or code), that create conditions that govern the presentation of content to customers.
  • Experience with leading customer marketing and/or customer systems experience (Oracle, Salesforce, Adobe, Silverpop or similar level)
  • A keen interest in coding technical solutions and developing what we have today
  • A creative approach - committed to innovation and a flair for problem solving
  • A keen interest in eCommerce and Digital Marketing
  • Ability to explain technical solutions to non-technical business users
  • Ability to be flexible with work duties and hours as required by the team and business, and able to attend other sites for which travel may be required

#comejointheride

Senior Developer


Job Title: Senior Developer

Location: Portsmouth

Position type: Permanent

Wiggle CRC are looking for a Senior Developer with strong leadership skills to join the IT team. Fancy taking on the challenge? Please read on….

What will you be doing?

As a Senior Developer you will design, create, test and document new and existing software components from supplied specifications. Project change may require the introduction of new Wiggle systems, enhancements to existing systems and integration with 3rd party systems.  You will lead a small squad of 3-4 developers within the front end development team.

Who are we looking for?

  • Experience of leading development teams to deliver software change and being responsible for delivery of collaborative package of work
  • Development frameworks: Microsoft .Net 4.x with C#
  • Web Technologies: Microsoft Asp.Net MVC 5, HTML5 and CSS, JavaScript and frameworks
  • Testing Frameworks: NUnit, Moq or equivalent
  • Data & SOA: Microsoft SQL Server 2012+,
  • Industry experience of using best practices for code design (SOLID, design patterns) 
  • Awareness of API first design on platforms such as Mulesoft
  • Experience of developing on Azure PaaS would be beneficial
  • Competent in working in an agile environment, for example Scrum
  • Previous experience of working in a retail or eCommerce business on customer facing or back office systems would be advantageous  

If this sounds like you, please get in touch and apply now by sending your CV to jobs@wiggle.com - we want to hear from you! 

#ComeJoinTheRide

Accounts Payable Assistant

WiggleCRC are currently recruiting for an enthusiastic Accounts Payable Assistant to Join the team in Portsmouth.

 

What will you be doing?

 

The Accounts Payable Clerk is responsible for entering supplier invoices into either REIM (Oracle Retail Invoice Management) for Goods for Resale (GFR) or into Oracle Fusion for Goods not for Resale (GNFR). The AP Clerk is responsible for adjusting any price or quantity discrepancies following an investigation by the buying and replenishment assistants. The role requires a good relationship to be formed with suppliers and with the Buying and Merchandising team, and with the wider business.

Accountabilities:

  • Ensure all lines of invoices are entered accurately and swiftly
  • Keep up to date with invoice entry for allocated suppliers
  • Enter credit notes on a timely basis and match to debit memo / credit note requests, if applicable
  • Process invoice or receipt write offs once requested by Replenisher or Buying assistant in line with defined process
  • Ensuring strict adherence to Wiggle CRC processes
  • File invoices in an organized and timely manner
  • Answer supplier and B&M, and requisitioner queries on an ad-hoc basis
  • Ad-hoc work as requested by management

 

Who are we looking for?

Someone who has a keen eye for detail, ideally from a similar background or looking for a step in to the world of finance.

  • Experience of Oracle or other ERP system an advantage
  • Moderate excel capability
  • Good communication skills, both verbal and in writing
  • Attention to detail
  • Ability to see something through to a conclusion in a professional manner
  • Ability to work alone or in a group


Why work for us?

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

 

What’s in it for you?

If working alongside some for the most creative people isn’t enough, we offer you:

Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.

What’s next?

Are we the saddle to your bicycle? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…

#ComeJoinTheRide

Assistant Management Accountant

WiggleCRC are currently recruiting for an enthusiastic Assistant Management Accountant to Join the team in Portsmouth.

 

What will you be doing?

 

Reporting to the Head of Finance Business Partnering and Management Accounting, the Assistant Management Accountant has responsibility for assisting in the timely completion of the WiggleCRC month-end process in the area of sales, margin and stock, and subsequent preparation of the monthly balance sheet reconciliations. :

Working within the Finance department at the Portsmouth Head Office, the Assistant Management Accountant will play a pivotal role in the accuracy of the month end accounts and ongoing financial control. The Assistant Management Accountant will work to support the Systems Accountant and Retail Account.

 

Accountabilities:

  • Balance sheet reconciliations for margin related accounts such as Margin Provisions, Manual accruals – COS;
  • Weekly reconciliations between trading reports and accounting systems;
  • Provide ad-hoc support to the Business Partnering Team and wider Finance department;
  • Month end responsibilities for deferred duty, inbound freight, commissions, and other areas;

 

Who are we looking for?

 

Knowledge, Skills and Experience:

 

  • To have started or have the desire to study accountancy qualifications
  • Excel skills with experience of reconciling large data sets
  • Experience of Retail / FMCG an advantage
  • Strong verbal and written communication skills

 

Competencies:

  • Confident, self-motivated and organised
  • Logical thinker with the ability to investigate and resolve discrepancies
  • Problem solving
  • The ability to prioritise workload in a fast-moving environment

 

 

 

 


Why work for us?

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

What’s in it for you?

If working alongside some for the most creative people isn’t enough, we offer you:

Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.

What’s next?

Are we the saddle to your bicycle? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…

#ComeJoinTheRide

 

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