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Our History

 Our History

Wiggle started out as Butlers Cycles, a small independent bike shop established in Portsmouth, UK in 1920. In 1999, Butlers Cycles went online with the launch of wiggle.co.uk.

By focusing on providing unmatched value and great customer service, Wiggle rapidly took off in the UK and soon began expanding around the globe. We have now grown to become a global leader in the online retail of equipment for cycling, running and swimming, selling to over 70 countries in 10 languages and 14 currencies.

We occupy over 85,000 sq. ft. of warehouse space and stock over 2 million items!

Come Join the Wiggle Team

 Come Join the Wiggle Team

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

We would absolutely love to hear from you and learn what makes you want to work for Wiggle! Please send your CV and Cover Letter to Jobs@wiggle.com

We would really like to be able to respond individually to each and every one of your emails, unfortunately due to the volume of applications we receive here at Wiggle, this just isn’t possible. So if you have not heard from us within 30 days of submitting your CV, please consider your application unsuccessful on this occasion.

Thank you for your interest in working for us and please take a look below at our current vacancies…

Wiggle Work and Play – The Benefits

 Wiggle Work and Play – The Benefits 

At Wiggle we understand the importance of maintaining a healthy work/life balance. We work hard, but our working environment is relaxed and we encourage staff to participate in sport. We frequently train together in club activities such as our running and cycling clubs which operate during lunch or after work. We also participate in events together such as sportive rides and running races.

Our benefits include

  • 25 days holiday
  • Pension & Life insurance
  • Healthcare scheme
  • Casual dress in our Google style offices
  • Staff discount
  • Monthly ride outs - At the end of each month to reward your hard work we encourage the business to take 1-2 hours out of their working day to go on a group ride, run, swim, walk or participate on one of our notorious scavenger hunts!

Job Applicant Privacy Policy

Job Applicant Privacy Policy

WiggleCRC is committed to protecting the privacy and security of your personal information when applying to work with us.

The policy makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation (GDPR).

Click here to see the full policy.

Customer Service Advisor – Bike Product Expert

Location: Portsmouth

Salary: Competitive

Title: Technical Customer Service Advisor – Bike Product Expert

Position type: Permanent Full Time

Do you understand the importance of outstanding customer service?

As a customer service product expert you will be representing Wiggle, assisting and advising customers via Live Chat, Email and Phone with the highest degree of courtesy and professionalism to provide detailed product information and recommendations and resolve issues.

What will I be doing?

Working as part of the customer service team you will be responsible for helping maintaining Wiggle’s global service levels across all media and contact types. Supporting customers via contact sources of pre-sale, during-sale and after-sale queries related to all products, brands and services.

What hours will I work?

2 Week rotating shift pattern

Week 1:  06:00 – 14:00

Week 2:  14:00 – 22:00

1 in 4 weekends shifts between 10:00 – 18:00

Duties and responsibilities

  • Ensure customer queries are answered promptly and completely via both Chat and Email
  • Offer technical support on the whole Wiggle product range, with the objective of ensuring customer satisfaction.
  • Calling customers when they request a call back service to provide detailed product information and recommendations and resolve issues.
  • Ensure that all communications with customers are conducted in a professional and courteous manner
  • Offering alternative solutions where appropriate with the objective of ensuring customer satisfaction.
  • Monitoring, responding and resolving customer queries on Social media
  • Monitoring and responding to customers product reviews and questions across various platforms
  • Any other Customer service related task

Knowledge, Skills and Experience:

  • Show a sound knowledge of bikes/parts with an eagerness to further advance this knowledge in respect to Tri-sports equipment and products.
  • Strong communication skills both written and verbal
  • Strong attention to detail and aiming for excellence in delivery
  • Experience of working in a fast-paced office environment as part of a professional team
  • Ability to manage and coordinate changing priorities, have high standards and be capable of multi-tasking
  • Self-motivated and confident decision maker with the ability to nail actions and a positive "can do" attitude
  • Ability to demonstrate strong communication skills and liaise with all members of the business including Senior Managers and Directors
  • Ability to be flexible with work duties and hours as required by the team and business
  • Ability to attend other sites for which travel may be required

Bike Technician

Job Title: Bike Technician

Location: Wolverhampton

Position: Full Time, Permanent 

WiggleCRC is a fast-paced company filled with talented, passionate people. We ship thousands of bikes, components, clothing and accessories to over 115 countries on a daily basis and pride ourselves on the quality of products we sell, speed of delivery and first-class customer service. We offer many opportunities across a wide variety of departments in which we will engage your skills to their full potential.

What will you be doing?

The successful candidate will work on the assembly of bikes in line with PDI process

Main Duties and Responsibilities

  • Set up and configuration of high quality bikes before dispatch.
  • Monitoring and assessing quality of completed bikes using quality checklists
  • Ensure compliance with all Health and Safety regulations
  • Completion of regular housekeeping duties


Who are we looking for?

  • The ability to demonstrate proficiency in bike assembly
  • Proven working experience and the ability to clearly demonstrate a solid understanding in the pre delivery inspection process
  • 6 months experience in a workshop environment.
  • Proven quality control with the ability to identify bike faults
  • Positive can do attitude
  • Excellent attention to detail


Desirable Criteria:

  • Cytech Qualification - level 2 is essential, Level 3 is desirable 
  • Actual exposure to the Warehouse Management System and Live- Apps in relation to bike order process

German Translator

Job Title: German Translator 

Location: Portsmouth

Position type: Permanent

WiggleCRC have an exciting opportunity for German Translator to join the family!

This is a full time permanent position working from home (must be resident in the UK) or in our Portsmouth or Belfast office.

What will I be doing?

You will be working as part of the translation team and provide support for the customer service team when/if necessary. As a WiggleCRC translator, you will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.

Duties and responsibilities:

  • Translate website contents, product descriptions and marketing and digital contents
  • Understand and learn WiggleCRC products
  • Make sure the Translation Memory (TM) is organised and up-to-date
  • Make sure the glossary/termbase is organised and up-to-date
  • Assist the customer service team with incoming email and phone queries from customers
  • Any translation and communication in any other foreign language as required by WiggleCRC

Knowledge, Skills and Experience:

  • Native standard of Greman as well as English
  • Degree in translation or equivalent experience
  • Deep understanding and excellent command of CAT tool
  • Post-editing skill will be an advantage
  • Creative writing skill will be an advantage

Senior Technical Engineer

Job Title:  Senior Technical Engineer

Location:  Portsmouth

Position type: Full time, Permanent

WiggleCRC are looking to recruit an experienced Senior Technical Engineer to join the team.

What will you be doing?

You will be required to work very closely with individuals within the Cloud & Infrastructure Team. Splitting your time based on priorities with Technical Engineer, Network Solutions Engineer and Cloud & Infrastructure Engineer. You will have a very diverse understanding of Technologies and able to research on the job when there are gaps.

Responsibilities:

  • Work well on own and with others, with sense of ownership.
  • Able to effectively create and collaborate with others on designing and developing a wide range of systems.
  • Creation and maintenance of technical documentation.
  • Fulfil a Senior role in the team, facilitating knowledge-transfer to team-members when experience dictates. Also assisting in Standups and regular meetings to give progress updates.
  • Containerisation technologies such as Docker and Kubernetes
  • Configuration automation using any of the following, but not limited to: - PowerShell, PowerShell Desired State Configuration (DSC), SCCM
  • Deployment automation – Azure, GCP, VMware, Scripting, SCCM, CI Pipeline Tools
  • Infrastructure as a Code processes & Tooling – Packer, Terraform, Puppet & Ansible.
  • Understanding of Security with regards to Cloud computing
  • Backup Network Solution Engineer in supporting the Network Infrastructure in WiggleCRC. Including the following: -
    • Understanding of Layer 3 Routing protocols, routing protocols and IPSec/SSL VPN
    • Understanding of Network Loadbalancing and Loadsharing
    • Design basis of Layer 3 gateway placement and L2 vlan distribution.
    • Basic Layer 2/Layer 3 troubleshooting commands and how to use them.
  • Azure or Google Cloud Certified

Experience:

  • Experience of CI/CD.
  • 5+ years of server infrastructure administration.
  • 5+ years of experience working with Cloud providers.
  • 3+ years of experience with TCP/IP networking fundamentals and extensive experience in the application of IP protocols such as: DNS, DHCP, NTP, SMTP, and SNMP.
  • 4+ years of development experience with scripting languages e.g. CMD, Bash, VBScript, PowerShell, .NET, or JS/Node.
  • Any experience in supporting and maintaining an e-commerce platform.
  • Experience in understanding or working with MACH approaches for e-commerce software will be highly desirable.

PDI Technician

Are you a practical, hands on person, with a passion for cycling?  

At WiggleCRC we are looking for dedicated and enthusiastic individuals, that are as passionate about bikes as we are.  You may be an experienced bike mechanic, or it may have been a hobby of yours to build and maintain your bike for years, either way we would like to talk to you.

As a Bicycle Technician within our Bilston distribution centre, you will work alongside an experienced team assembling and quality checking our bikes. From a top of the range mountain bike, to a child’s bike or road bike, you will play a key part in ensuring that a high-quality product reaches our customer.  

WiggleCRC is a fast-paced company filled with talented, passionate people. We ship thousands of bikes, components, clothing and accessories to over 115 countries on a daily basis and pride ourselves on the quality of products we sell, speed of delivery and first-class customer service. We offer many opportunities across a wide variety of departments in which we will engage your skills to their full potential.

What will you be doing?

The Bicycle Technician will work on the assembly of bikes in line with PDI process

Main Duties and Responsibilities

  • Set up and configuration of high quality bikes before dispatch.
  • Monitoring and assessing quality of completed bikes using quality checklists
  • Ensure compliance with all Health and Safety regulations

Who are we looking for?

  • The ability to demonstrate proficiency in bike assembly
  • Proven working experience and the ability to clearly demonstrate a solid understanding in the pre delivery inspection process
  • 6 months experience in a workshop environment.
  • Proven quality control with the ability to identify bike faults
  • Positive can-do attitude
  • Excellent attention to detail

Desirable Criteria:

  • Cytech Qualification - level 2 or 3 or equivalent
  • Experience using a Warehouse Management System and Live- Apps in relation to bike order process

Why work for us?

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

What’s in it for you?

If working alongside some for the most creative people isn’t enough, we offer you:

Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.

What’s next?

Is this the job for you? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…

#ComeJoinTheRide

 

 

Senior Mobile Developer

Job Title:  Senior Mobile Developer

Location:  Portsmouth

Position type: Full time, Permanent

WiggleCRC are looking to recruit an experienced senior Mobile Developer to join the team.

What will you be doing?

WiggleCRC are in the process of modernising our ecommerce platform and you will play a key role in this project. You will help us to define what modern ecommerce apps should be, both in terms of technology choices, architecture choices and functionality.

You will be responsible for the design, implementation and testing of WiggleCRC’s ecommerce mobile solutions, as well as defining and maintaining the standards which our software must adhere to, both in terms of development and security.

Responsibilities:

  • Build high quality native applications for WiggleCRC’s brands.
  • Act as an SME for mobile app development decisions. Help to drive decisions on technology. Understand the impact those decisions will have to ensure the correct options are chosen.
  • Ensuring the architecture of applications allow for flexibility and scalability. Make decisions that create reusable components.
  • Drive best practices within the development team, including agile methodologies, automated testing, continuous deployment.
  • Help to maintain documentation of the software being developed to ensure common understanding within and outside the team. Help with service introduction of new features to the wider business.

Experience:

  • 5+ years industry experience as a software developer
  • Experience with native iOS or Android development
  • Experience with Objective-C, Swift, Java or Kotlin
  • Experience with mobile testing frameworks

Desirable Experience

  • Experience with ecommerce applications
  • Experience with CI tooling
  • Experience with cloud technologies

Bike Build - Manager

Job Title:  Manager – Build Build Team

Location:  Bilston

Position type: Full time, Permanent

 

At WiggleCRC we are looking for dedicated and enthusiastic individuals, that are as passionate about bikes as we are.  WiggleCRC are currently looking to recruit an experienced Manager to join and manage our exciting bike build team based at our Bilston Distribution Centre

As a Manager with within our Bilston distribution centre, you will work alongside an experienced team managing the assembling and quality checking of bikes. From a top of the range mountain bike, to a child’s bike or road bike, you will play a key part in ensuring that a high-quality product reaches our customer. 

What will you be doing?

Responsible for all bike build operations, the role is accountable for the management, resourcing and control of key operational areas including the replenishment, PDI processes, picking and packing of customer orders and despatch, managing both permanent and temporary effectively, to meet the operational needs of the site.  

 

Key Job Accountabilities:

 

  • Driving shift performance and the performance of team leaders, taking action to address any areas of poor performance 
  • Working with the site management team to support other areas of the operation, being flexible with resource 
  • Monitoring product standards and implementing quality-control initiatives throughout the operation 
  • Producing analytical reports to highlight performance trends 
  • Ensuring that agency workers are consistently managed in line with WiggleCRC standards and procedures 
  • Daily/ weekly reporting of budget set KPI performance vs targets 
  • Completing daily analysis of actual capacity versus plan  
  • Ensuring all internal and external service levels maintained including daily fulfilment 
  • Ensuring shift compliance with relevant H&S policies and legislative requirements 
  • Attending operational meetings to exchange information with other departments and adopt a positive ‘ways of working’ culture in sustaining a unified team approach 
  • Supporting and leading all relevant business and continuous improvement initiatives 

 

 

Who are we looking for?

  • Warehousing and logistics experience essential 
  • Workshop or bike building experience desirable 
  • Working in a fast pace environment  
  • People management experience, including employee relations, performance and absence management 
  • Strong systems knowledge especially in desk top systems and WMS 
  • Knowledge of HS&E methods and monitoring 

 

 

  • Driven by results and high standards 
  • Excellent communication and organisational skills 
  • Strong decision-making skills 
  • Ability to thrive in a pressurized target driven environment 
  • Ability to be flexible with work duties and hours to meet the needs of the site and business, including weekend and shift work

 

Qualifications:  

 

  • Cytech or equivalent qualification an advantage 

 

 


Why work for us?

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

What’s in it for you?

If working alongside some for the most creative people isn’t enough, we offer you:

Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.

What’s next?

Is this the job for you? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…

#ComeJoinTheRide

Lead Product Owner

Job Title:  Lead Product Owner

Location:  Portsmouth

Position type: Full time, Permanent

WiggleCRC are looking to recruit an experienced Lead Product Owner to join the ride in Portsmouth.

What will you be doing?

As Product Lead your role is to be responsible for leading standards and processes for the Product Owner team whilst having a hands-on roll within Product Ownership as part of a cross functional team. Following high level roadmaps and key objectives to ensure strategic targets are hit on an annual and quarterly basis.

Responsibilities:

Key Job Accountabilities:

 

  • Defining and refining the ways of working within the product function in terms working frameworks and tactics.
  • Coaching and supporting a team of Product Owners, running weekly 121 sessions, team meetings and PDRs.
  • Developing and maintaining an appropriately prioritised backlog of user stories for implementation based on several factors around impact, scope, budget and timelines.
  • Business stakeholder management in the form of creating continues dialogue channels with key stakeholders, gathering headline requests, showcasing delivered impact and managing expectations via roadmaps and release timelines.
  • Providing a view inwardly to the team and outwardly to stakeholders an on the product direction and long-term destination.
  • Showing the value that is being driven and logic and commercial value behind why that direction is being taken.
  • Providing a view every 3 months of progress against agreed roadmaps, value added and a view on the next quarters plan and expected impact.
  • Forming a fundamental understanding of end-to-end customer experience integration and dependencies.
  • Benchmarking todays capabilities vs market trends to understand gaps and opportunities.
  • Working with the UX manager and team to form an actionable research workstream output that provides insight into the customer and future opportunities which can influence both future strategy and roadmaps.

 


Experience:

  • Previous Product Owner/Manager experience essential
  • Leading/Coaching other Product Owners
  • Managing stakeholders at all levels, including C level
  • Working withing cross functional development workstreams
  • Working with software management tools such as JIRA
  • Creating business cases, drawing value hypothesis and tracking impact of change
  • Agile working methods

UX Design and Research Manager

Job Title:  UX Design & Research Manager

Location:  Portsmouth

Position type: Full time, Permanent

WiggleCRC are looking to recruit an experienced UX Design & Research Manager to join the ride in Portsmouth.

What will you be doing?

You will be managing a team of UX designers to drive high standards in research and UX design within their workstreams to contribute towards overall quarterly and annual team targets. Driving UX and creative best practice standards and using research output to influence strategy and roadmaps

Responsibilities:

  • Responsible for UX creative design and actionable customer research across all WiggleCRC sites.
  • Lead, manage and mentoring UX team members
  • Ownership of research and design standards and processes, providing high quality output
  • Influence product strategy and road mapping through your team’s insights and frameworks
  • Driving UX best practice agendas and constantly reviewing new best practice trends
  • Working closely with the brand and UI teams to create the overall creative design strategy
  • Hiring, developing, and retaining talent
  • Resource Allocation

Experience:

  • Experience in leading programmes of user research, concept testing, usability testing and convert into actionable design decisions.
  • Experience in people management to drive a positive culture of success
  • In-depth knowledge in customer centric design principles.
  • Experience in working within a mobile first framework
    Knowledge of leading design and research technologies and best practice using these tools
  • Experience in working on agile development workstreams
  • Extensive knowledge and experience in quantitative and qualitative research methods, tools and refined analytical skills.
  • Commercial awareness, with an ability to think strategically.
  • A strong communicator and experienced in presenting and communicating complex design to different stakeholders and varying levels of the organization.
  • A clear understanding of accessibility within design and ensuring adherence to relevant guidelines
  • Polished presentation skills

UX Designer

Job Title:  UX Designer

Location:  Portsmouth

Position type: Full time, Permanent

WiggleCRC are looking to recruit an experienced UX Designer to join the ride in Portsmouth.

What will you be doing?

You are responsible for UX design and actionable customer research across allocated workstreams for both Wiggle & CRC. You will identify customer pain points through quantitative and qualitative methods and propose solutions that always promote user needs that drive business goals.

Responsibilities:

 

  • Working in cross functional workstreams and contributing towards shared annual and quarterly goals through delivering high quality design and research. Influencing product roadmaps and working closely with Product Managers and technical teams to achieve success.
  • Produce and present a range of high-quality creative deliverables including wireframes, prototypes, user journeys and usability reviews. Being an advocate of mobile first design.
  • Delivering high quality actionable research that contributes to team goals and influences strategy and roadmap through highlighting opportunities and customer pain points. Being proactive and resourceful. Being an advocate for a test and learn approach to all design work.
  • Deliver designs which adhere to responsible accessible design standards, meeting the latest guidelines.
  • Proactively supporting the wider design workstreams on customer centric design best practice and getting buy in on better ways of working.

Experience:

  • Previous UX Design experience and best practices
  • Proficient in design tools such as Adobe Creative Suite, Sketch etc.
  • Experience in use of digital research tools such as Google Analytics, Hotjar, WhatUsersDo or equivalents
  • Experience working in an Agile development environment
  • Device-agnostic approach to design
  • Solid understanding of UX customer-first best practice and web standards

Brand Marketing Manager - Vitus

Brand Marketing Manager – Vitus & Prime | Permanent | Full time | Northern Ireland or Portsmouth

 

The Opportunity

To be the brand guardian for Vitus bikes and Prime wheels (with a focus on Vitus).To lead and drive the marketing strategy, positioning and execution that will drive brand equity. To lead the marketing activity that will drive brand sales growth to support WiggleCRC’s aggressive house brand growth agenda.

Key Responsibilities

• Continue to evolve the Vitus Brand Positioning Toolkit. Develop Prime Brand Positioning Toolkit.

• Input into Vitus and Prime Brand Vision Planning to define the 3-5 year goals, objectives and strategies that will develop brand equity and business performance.

• Lead the marketing input within the hard goods range delivery process for Vitus

• Lead the marketing asset creation for Vitus and Prime for all channels of communication.

• Lead Vitus and Prime input into the Wiggle and CRC marketing planning process.

• Develop, lead and execute the Vitus PR strategy and activation plan. Forge relationships with key industry media and influencers.

• Lead the activation of Vitus sponsorship and ambassador programme; ensure that the assets are fully utilized and pushed out to consumers.

• Lead the development and execution of advertising and publisher partnerships.

• Build the Vitus and Prime social media strategies

• Lead the digital content creation and briefing of the distribution to both owned and paid for channels.

• Review the opportunity to increase Vitus presence at demo days

• Review the opportunity to activate Vitus at trade and consumer shows; develop, lead and execute recommendations for future.

• Develop and evolve Vitus and Prime consumer segmentation

• Build consumer and customer understanding

• Develop initiatives to drive new customer acquisition and customer loyalty which maximize ROI and profit

• Work with the Hard Goods Category Marketing Manager and the e-commerce team to enhance and optimise the customer journey for bikes on Wiggle and CRC

• Work with insights and email team to enhance eCRM opportunities for the brands

• Lead weekly and monthly brand KPI reporting

• Manage the marketing investment budgeting process

 

Knowledge, Skills and Experience:

• A minimum of 6-8 years experience with consumer and/or retail brands

• Strong relationships with key cycling media and influencers a distinct advantage

• Experience in end-to-end marketing, covering both brand development

• Understanding of the overall consumer journey, the key touchpoints and how to apply the insight to enhance the digital customer experience

• Proven experience of managing marketing campaigns across multiple channels

• Knowledge of the commercial benefits of marketing and how to analyze ROI of marketing activities • Ability to lead cross-functional teams

• Knowledge and passion for bikes and cycling preferable

 

Competencies:

• Communicates simply and clearly with cross-functional teams and key stakeholders

• Understands consumer and customer needs

• Ability to prioritize personal objectives and workload

• Commercially minded

 

What’s in it for you?

If working alongside some for the most creative people isn’t enough, we offer you: Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.

WiggleCRC is an Equal Opportunities Employer.

Import/Export Assistant

Job Title:  Import/Export Assistant

Location:  Portsmouth

Position type: Full time, Permanent

WiggleCRC are looking to recruit an Import Export Assistant to join the ride.

What will you be doing?

You will manage the financial and administrative aspects of dealing with overseas Suppliers both within and outside of the EU. The role also involves the management of Customs Warehouse transactions.

 

Responsibilities:

·       Schedule and track shipments from Overseas Suppliers against Purchase Orders

·       Accounts Payable duties including posting and matching invoices, credit notes and statement reconciliations

·       Ensure payments to Far East Suppliers are made on time in an accurate manner according to varying terms

·       Ensure shipping documents for imports are received and forwarded to relevant agents in a timely fashion

·       Liaise with Own Brand Team to manage shipping and payment schedules

·       Update landed cost prices for freight and duty for all Far East shipments

·       Review and reconcile Duty and VAT deferment account

·       Monthly reconciliation of Freight and duty costs for Management Accounts

·       Review and approve invoices from Freight Forwarders to ensure correct rates of duty applied

·       Weekly payment run of all currencies excluding GBP

·       Daily Customs warehouse sales declarations and new stock updates

·       Monthly Customs Warehouse reconciliations

·       Monthly HMRC Intrastat return for all stock movements within the EU by country and

 

Experience:

·       Finance background required with experience and knowledge of import/export transactions.

·       Knowledge of Incoterms and familiar in handling shipping documents.

·       Full understanding of the trade cycle.

·       Working knowledge of Sage and proficient in Excel and pivot tables. 

Financial Accountant

Job Title:  Financial Accountant

Location:  Portsmouth

Position type: Full time, Permanent

WiggleCRC are looking to recruit an experienced Financial Accountant to join the ride.

What will you be doing?

You will have overall responsibility for the preparation, accuracy and compliance of the group’s annual financial statements and consolidation prepared under IFRS, as well as the monthly accounting duties in a range of areas including the Group’s debt and holding companies and key balance sheet accounts for the main trading entity, ad oversight of the month end process for smaller trading entities.

You will provide key support to the Head of tax, Accounting and Cashflow for the monthly UK, EU and AUS VAT/GST returns as well as ongoing tax and legal requirements of the Group.

Responsibilities:

  • Preparation of the UK annual financial statements of the Group under IFRS/FRS 101, including the Mapil Topco consolidated accounts and the Mapil Midco 2 non statutory consolidation.
  •  Month end accounting for the 5 UK holding entities (investment and debt companies).
  • Month end consolidation of the group, including preparation and maintenance of all consolidation and elimination journals.
  • Compilation of the WiggleCRC and Group Balance Sheet folders and first review of submitted reconciliations. Preparation of Creditor and Prepayment reconciliations
  • for WiggleCRC.
  • Supporting the Group Financial Reporting & Tax Manager and wider team with the monthly and quarterly VAT/GST submissions.
  • Key co-ordinator of audit ‘PBC lists’ and first point of contact for audit team.
  • Supervision of the Assistant Financial Accountant responsible for the month end accounting and weekly AP and AR duties for two UK distributors and one UK retail store.
  • Ensuring that the Group is compliant with all IFRS requirements on an ongoing basis and providing support to the wider Finance team for all financial accounting queries.
  • Supporting the Group Financial Reporting & Tax Manager and department Head

Experience:

  • Experience of large group consolidations with multiple elimination and consolidation adjustments.
  • Application of IFRS in areas such as Business Combinations and Financial Instruments.
  • Ideally experience in the Retail or FMCG sectors.
  • Ability and desire to turn theory into practice in a range of areas, including VAT and Corporation Tax.
  • Strong excel experience (Pivots, complex formulas, large data sets, etc.)

 

Buying Assistant

Job Title:  Buying Assistant

Location:  Portsmouth

Position type: Full time, Fixed Term Contract – Maternity Cover until February 2022

WiggleCRC are looking to recruit an experienced Buying Assistant to join the ride.

What will you be doing?

You will support the Buyer maintaining, or setting up new Suppliers, Brands or Products. Collecting all required information and ensure these are maintained accurately on the Wiggle internal systems.  You work alongside the Merchandiser and Buyer in line with the product critical paths to obtain all the required information, and manage the product set up to allow ordering and listings to be complete on time.

Responsibilities:

  • Collect all required data from Suppliers
  • Enter product data in a timely and accurate manner
  • Monitor and improve all product information
  • Enter deal / terms information accurately
  • Support the Buyer in any administrative tasks

Experience:

  • Retail experience
  • Product category experience
  • Liaising with suppliers
  • Oracle Retail packages would be desirable

 

Replenisher

Job Title: Replenisher

Location: Portsmouth

Position type: Full time, Permanent

WiggleCRC are looking to recruit a Replenisher to join the ride.

What will you be doing?

You will support the Merchandiser by effectively planning intake, to optimise product availability in line with WSSI stock targets.

You must challenge and seek ways to constantly improve Supplier ordering parameters such as reduced lead times, lower MOQ’s, more efficient pack sizes etc. You will be responsible for placing and maintaining all purchase orders, managing the system parameters and calling off products in a timely manner. Reviewing the replenishment alerts (under / over stocks etc) and propose and action changes to resolve these issues.

Responsibilities:

  • Product availability – effectively optimising stock in line with Merchandiser targets
  • Key Line Forecasts – weekly management and reviews with the Merchandiser
  • Supplier delivery accuracy – working closely with the supply base, improving efficiencies and proactively vocalising concerns – eliminating non-conformance and reducing invoice quantity discrepancies
  • Replenishment data accuracy – controlling and managing ordering parameters
  • Placement and maintenance of purchase orders – ensure orders are placed accurately, to eliminate non-conformance whilst proactively updating the Merchandiser of delays and shortages
  • Quality of stock management – proactively monitoring product performance, controlling intake and making recommendations based on availability and stock on hand coverage

Experience:

  • Past experience of Replenishment/Assistant Merchandiser within a similar retailer, or highly performing individual from within the business looking to progress.
  • High level of merchandising, supply and inventory process knowledge
  • Experience in managing/liaising with a supply base (desirable) Replenishment System Experience an advantage (desirable)
  • Intermediate Excel and PowerPoint skills

Why work for us?

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

What’s in it for you?

If working alongside some for the most creative people isn’t enough, we offer you: Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.

What’s next?

Is this the job for you? If so, we would love to hear from you…

Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…

#ComeJoinTheRide