Coronavirus (COVID-19)

Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

We are in unprecedented and very challenging times, and our priority is the health and wellbeing of our colleagues and customers. As an online retailer Wiggle is continuing to operate, and you can still place orders with us, although we have made significant changes to the way that we work to enable us to do this.


We are working hard with our delivery partners to minimise customer impact where possible. 

Our UK delivery partners have put measures in place to ensure the safety of all parties by reducing contact with customers at the final point of delivery;
  • DPD – customers will no longer be required to sign handheld units and instead drivers will sign on their behalf
  • Parcelforce – drivers will sign handheld units with ‘COVID-19’ if customers do not wish to sign
  • Yodel – drivers will ask the customer to use their own pen to sign handheld units whilst the driver holds the scanner
  • Hermes – drivers will leave the parcel on the floor after ringing the bell to avoid handing the parcel to the customer

Wiggle safety measures

All Wiggle staff are working from home where possible. For our warehouse staff, we have introduced new measures to ensure that we minimise risks for colleagues and customers. These measures fully embrace all Government guidance, and include increased hygiene measures, revised shift patterns and minimal team contact.

Further guidance

For the latest information on coronavirus (COVID-19) please see  and